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When you purchase a Sabal home, you have peace of mind knowing that we stand by our homes. We offer two levels of warranties:  a Sabal one-year limited warranty on all workmanship and material defects in the home, and a five year Alberta new home warranty which covers major structural construction items.

SABAL 1-Year Limited Warranty

We have incorporated a unique, three step, quality assurance process that starts the moment you take possession of your home. 

We start with a welcome home phone call.  Shortly after moving into your new home, you will receive a phone call from one of our service & warranty coordinators.  This is their chance to introduce themselves, familiarize you with Sabal’s service & warranty program, and answer any questions you may have.

At three months after possession our service technician will conduct a follow-up of your Sabal home to make sure everything is working properly. This gives you the opportunity to settle into your home and truly inspect the function and quality of the home. If you have any questions or concerns the service technician will be able to attend to them.

And at 12 months our service technician will conduct a thorough final home inspection with you before the warranty expires. After living in your home for almost a year, any further deficiencies will be noted and shortly rectified.
 

‘Tis the season – Sabal Homes targeted start to seasonal work is June 15, 2011

As summer approaches, Sabal homeowners often have questions about the schedule and process of completion for their seasonal work. Here is our top ten list to keep in mind about the nature of seasonal work:

1.     Sabal completes seasonal work by street rather than possession date in most cases.

2.     All communities require a grade certificate before a homeowner may complete their landscaping.

3.     Open excavation next to a completed home will delay the grading on the completed home.

4.     Do not drive or park on concrete for at least 14 days after being poured. This will cause damage not covered under your warranty.

5.     Wet dirt doesn’t spread as well as dry dirt; it is in yours and our best interest to wait for the best conditions to begin work on your lot.

6.     Water will create sinkage or subsidence where there are trenches or porches.

7.     The soil used to grade/loam the lot is the same as the soil that was excavated at foundation.  It will contain organic matter, rocks, non-organic material. 

8.     Surface compaction will be completed at time of grading. Surface compaction is required to ensure little or no sinkage due to water collection.

9.     Swing sets, dog runs, barbecues, and patio furniture must be removed to complete grading.

10.   From start to finish on an average home the total time to complete is 6 to 7 weeks. 

Should you have any questions regarding your new home warranty, please contact:

Calgary Service & Warranty Coordinator   
customerservice@sabalhomes.com   
403.237.8555     
 
Edmonton Service & Warranty Coordinator
customercare@sabalhomes.com
780.447.4761 

To help protect your new home and guide you in its maintenance, click to download a copy of the Alberta New Home Warranty Care & Maintenance Guide.