service and warranty
When you purchase a Sabal home, you have peace of mind knowing that we stand by our homes. We offer two levels of warranties: a Sabal one-year limited warranty on all workmanship and material defects in the home, and a five year Alberta new home warranty which covers major structural construction items.
SABAL 1-Year Limited Warranty
We have incorporated a unique, three step, quality assurance process that starts the moment you take possession of your home.
We start with a welcome home phone call. Shortly after moving into your new home, you will receive a phone call from one of our service & warranty coordinators. This is their chance to introduce themselves, familiarize you with Sabal’s service & warranty program, and answer any questions you may have.
At three months after possession our service technician will conduct a follow-up of your Sabal home to make sure everything is working properly. This gives you the opportunity to settle into your home and truly inspect the function and quality of the home. If you have any questions or concerns the service technician will be able to attend to them.
And at 12 months our service technician will conduct a thorough final home inspection with you before the warranty expires. After living in your home for almost a year, any further deficiencies will be noted and shortly rectified.
Should you have any questions regarding your new home warranty, please contact:
Calgary Service & Warranty Coordinator
customerservice@sabalhomes.com
403.237.8555
Edmonton Service & Warranty Coordinator
customercare@sabalhomes.com
780.447.4761
To help protect your new home and guide you in its maintenance, click to download a copy of the Alberta New Home Warranty Care & Maintenance Guide.

